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Our goal at Expendit Solutions ("https://expenditsolutions.com/") is to uphold and preserve Your right to privacy. In connection with Your engagement with Us, this Privacy Policy (the "Policy") outlines how We gather, utilize, share, and handle information that identifies You or is connected to You (the "Personal Information").

Additionally, this Policy lays out the process for protecting, using, and retaining personal information. It also outlines your options for accessing, updating, and controlling how We use your personal information. Your personal information will only be used and shared by us in the ways specified in this policy.

To understand Our beliefs and procedures surrounding Your Personal Information and how We will handle it, please carefully read this Policy.

The terms "Us," "Our," or "We" refer to Expendit Solutions for the purposes of this Policy. The terms "You," "Your," and "User" relate to: (i) a user or prospective user of Expendit Solutions's software as it is made available on Expendit Solutions's mobile application, the Website, or through web-plugins (the "Services''). The entity entering into an Order Form with Expendit Solutions for the subscription of the Services is referred to as the "Customer" in this Policy.

1. Obtaining Personal Data

The following categories of Personal Information are those that We directly obtain from You when you use the Website:

  • Phone number
  • Email Address
  • whatever additional personal data you give us when using our website.

Your Personal Information may also be indirectly obtained by us when you visit our website in the following ways:

  • IP address(es)
  • Details about your gadget
  • As mentioned in this clause 2, information is gathered when You use or view Our Website(s) through the use of cookies on Your browser.

When you use the Services, KYC information such as your Aadhar card, voter ID card, passport number, driver's license, and other Personal Information obtained from you when you obtain Expendit Solutions cards is among the Personal Information that We directly acquire from You.

When You Use Our Services, We Might Also Indirectly Receive Your Personal Information in the Following Ways:

Your name and email address are among the Personal Information shared with single sign-on services, such as those that We will gather when You use them to log in to Our Services in order to validate Your identity.

We automatically gather information about the kind of device you use and its operating system version when you download and/or use the Service(s).

2. Cookies

You do not need to give Us your name, address, or any other personal information to explore our website. However, depending on how you use our website, some of our pages may monitor specific Personal Information about You. This information might include Your IP address, Your browser information, the URL you just came from (and if it has anything to do with our services), and the URL you go to next (and whether it has anything to do with our services). On Our Website and Services, We May Use "Cookies" and Other Data Collection Tools to Track Advertising Effectiveness, Analyze Our Web Page Flow, and Encourage Safety and Trust, Among Other Things. Small files called cookies are stored on Your computer's hard drive to help Us deliver Our services. We provide several features that can only be accessed by using "Cookies." You have the option to disable Our cookies at any time through your browser's settings, but doing so may prevent you from accessing some aspects of the website or services, for which We will not be held liable. The following types of cookies are used by us:

Cookies that are necessary for basic functionality, such accessibility, network management, and security, are set by us. It is not possible to reject these Cookies. You can, however, disable these by adjusting the settings on your browser, albeit this might have an impact on how the website(s) works.

Analytics, Customisation, and Advertising Cookies: By gathering and analyzing data about Your usage of Our Website(s), We set these Cookies to assist Us in making improvements. The information gathered by the Cookies is not used to personally identify any individual.

As allowed by relevant legislation, a Cookie banner will appear when You access the Website(s), offering further details about Cookies and choices to refuse non-essential Cookies or comparable tracking technologies. 

3.Third party websites

You access these websites at your own risk. While using Our Website, You may be sent to or find links to other websites that are run and managed by unaffiliated third parties. Only for your convenience, We include links to third-party websites; these connections do not indicate that We support the third-party website. You may give permission for a third party to get Personal Information about you by clicking on links to their website. We have no control over how third parties utilize cookies, and we have no liability for the information found on any third-party website, including any privacy policies these third parties may have in place. Before providing any Personal Information to third parties after leaving the website, We advise You to review the appropriate privacy policies of those third-party websites to find out how they will handle Your Personal Information.

4. Legitimate Justification for Gathering and Using Personal Data

Generally speaking, We will only collect Personal Information from You if We have Your consent or if the processing is necessary to further Our legitimate interests and does not conflict with Your rights to data protection or other fundamental freedoms. We could occasionally be required by law to obtain Personal Information from You. You may revoke your consent at any time if We process your personal information based on it.

Regardless of what is said below, if You are a data subject from the European Economic Area, the specific context in which We acquire the Personal Information will determine the legal basis for Our acquisition and use of the Personal Information mentioned above.

Please use the contact information shown in clause 13 to get in touch with Us if You have any queries or require more information about the legal basis on which We gather and use Your Personal Information.

5. Utilization of Private Data

A). Customers of the Services

Authentication and sign-in:

We may verify Your identity and assist you in logging into the Services using the Personal Information we have obtained from You using single sign-on services.

Third-party(ies) analysis

By disclosing such information to outside parties for analysis, We may use the Personal Information we've obtained from You to enhance Our offerings. If We disclose Your Personal Information to third parties, We will contractually prohibit those third parties from using Your Personal Information for purposes other than assisting Us, and We will require them to respect the security of Your Personal Information and treat it legally;

Promotional Emails or Messages

Using the email address and phone number you have supplied, We may from time to time send you promotional emails or messages about new services, deals, or other information we think you would find interesting. You may change your subscription selections at any time;

Client Support

We may use Your Personal Information to measure consumer interest in Our Services, help promote a safe service to all Users, settle disputes that may occur with the use of Our Services, and safeguard Us against fraud, error, and other illegal activities.

Troubleshooting

Your IP address could be used by Us to manage the Website and assist in troubleshooting Our server.

Carry out Our obligations

In order to fulfill Our obligations under any agreements made between You and Your employer and Us, such as enabling Our employer clients to assess Your use of the Services, We may collect Your Personal Information. For this reason, we will utilize the Personal Information that we obtain directly from You, as well as data regarding your usage of the Service and connection to it.

Notification

In order to respond to Your concerns, remarks, and complaints regarding Your use of the Service, as well as to notify You of changes to the Service, We may collect Your Personal Information.

Prevent illegal activities

In order to stop, identify, and look into illegal activity, contractual violations, and risks to the Service's security, We may additionally gather Personal Information from You. If there is a security breach involving Your Personal Information, We shall quickly tell You in accordance with the applicable law.

For any other processing of Personal Information collected from a User, Expendit Solutions will only act as a processor, and such processing will be governed by the agreement between Expendit Solutions and the Customer. This excludes the Personal Information collected under clause 1 and for the purposes stated above, for which Expendit Solutions shall act as the controller. In these situations, the Customer, acting as the User's Controller, should receive the User's inquiries and requests regarding data protection. If the User is an individual who uses Our Services to connect with a Customer, the User will be sent to Our Customer for support with any inquiries or requests regarding their Personal Information. If the customer follows security or privacy procedures that deviate from this warning, we are not liable. Regarding the collection of Personal Information in connection with Users' use of Our Services, Customers are solely responsible for establishing policies for and guaranteeing compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements, or other obligations.

B). Visitors to the Website

Personalisation

We may occasionally utilize Your Personal Information to tailor Our Website to Your Interests.

Troubleshooting

Your IP address might be used by Us to manage the Website and assist in troubleshooting Our server.

Marketing Communications or Emails

If You give Us your email address or phone number when you visit our website, We might contact You occasionally with promotional offers, new services, or other information we think you'd find interesting.

6.Children's Private Data

Children under the age of Eighteen are not permitted to use our website or services. We do not intentionally gather Personal Information from those who are younger than Eighteen. Please do not use or submit any information on Our Website or through any of its features if You are under 18 years of age. We shall destroy any personal information we may have obtained from a kid under the age of Eighteen if we discover that we have done so.

Please email at [email protected] if you think we may have any information from or about a kid under the age of 18.

7. Where We Keep Your Personal Data

The Personal Information that we have obtained from you may be processed and stored in India or any other nation where Expendit Solutions, its affiliates, subsidiaries, or service partners have facilities. We may transfer information we collect about You, including Personal Information, to affiliated entities or to other third parties across borders and from Your country or jurisdiction to other countries or jurisdictions around the world. We will make sure that the recipient of Your Personal Information offers an adequate level of protection that is at least similar to that which is provided under applicable data protection laws. The regulations governing data protection in these nations might differ from those in your country and, in certain situations, might not be as stringent.

When processing Your Personal Information outside of the European Economic Area (EEA) and You are a resident, we will make sure the recipient provides an adequate level of protection. For example, we will: a) enter into standard contractual clauses for the transfer of Personal Information as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016); b) request Your prior consent to such international data transfers; or c) make sure the Personal Information is transferred to a jurisdiction deemed by the European Commission to have an adequate level of protection.

8. Disclosure of Personal Data

Third parties to whom we may divulge Your Personal Information include:

  • We could be required to give Your Personal Information to the buyer or recipient of Our business or assets if We sell or transfer Our business or assets (in whole or in part). Such buyer or recipient shall be obliged to uphold the same standards of privacy as specified herein and shall be informed of the obligations regarding privacy under this Policy and applicable legislation. Any changes in ownership or usage of Your Personal Information, as well as any options You may have regarding Your Personal Information, will be communicated to You by email and/or a conspicuous notice on Our Website. We shall make every effort to ensure that the transferee, who receives the personal information, agrees to privacy safeguards that are essentially the same as those outlined in this policy.
  • In accordance with relevant regulations, we disclose Personal Information to Our third-party service providers who host and manage Our Website(s), apps, backup, storage, payment processing, analytics, marketing, and promotions, among other things. To deliver these Services to Us, these third-party service providers might process or have access to Your personal information.
  • To comply with subpoenas, summonses, court orders, or other legal obligations; to comply with requests or demands made by law enforcement, government agencies, or regulators; or as mandated by relevant laws that may be updated from time to time.
  • In order to look into, stop, or take action in relation to suspected or actual illegal activity, such as fraud, illicit transactions, and circumstances that could endanger someone's physical safety, or to stop financial loss from happening to any individual or organization, including Us, Our clients, customers, and other connected parties.

9. Data Preservation

When it is necessary for us to keep the Personal Information obtained in order to conduct continuous, lawful business, we do so.

If we do not need to keep your personal information in accordance with clause 9(a) above, we will either anonymize it or, if that is not possible, securely store it and keep it separate from any further processing until it may be deleted.

The conditions of the agreement between Us and the Customer will govern the retention of Your Personal Information that is a component of the Customer data.

10. User Rights

The following are rights to which you are entitled:

  • You can ask for Your Personal Information to be accessed and corrected by Us.
  • You have the right to revoke your consent at any time if it was given to us for the collection and processing of Your Personal Information. The lawfulness of any processing we carried out before Your withdrawal, as well as any processing of Your Personal Information based on legitimate processing grounds other than consent, will be unaffected by your decision to withdraw your consent. When you withdraw your consent, you understand that we won't be able to continue providing the service for which you withdraw your consent.
  • You can file a complaint over Our acquisition and use of Your Personal Information with a data protection body. Please get in touch with your local data protection authorities for additional details.
  • You are always free to choose not to receive marketing messages from us. The "unsubscribe" or "opt-out" link in the marketing communications We send You allows you to exercise this right. Please Contact Us to choose not to receive further marketing communications (such telemarketing or mail marketing).
  • Additionally, as a resident of the UK, Switzerland, or the EEA, you have the following rights:
  • You have the option to ask that Your Personal Information be removed from Our records.
  • You have the right to object to how your personal information is processed, request that processing of your personal information be restricted, or ask that your personal information be made portable.
  • If You would like to exercise any of Your rights regarding Your Personal Information, including access, correction, deletion, or objection to any inaccuracies in the Personal Information that You have submitted, please write Us an email at [email protected] with your specific request.

After receiving your request, we will try to answer any reasonable inquiries about the rights mentioned above within a month. Sometimes, if Your request is really complicated or if You have made several requests, it could take Us longer than a month. If this happens, We'll let You know and provide you with updates.

To verify Your identity and protect Your right to access Your Personal Information (or to exercise any other rights), We may need to ask for particular information from You. This is a security precaution to make sure that no one who isn't supposed to receive it receives Personal Information. In order to expedite Our answer, We might also get in touch with You to inquire further about the details of Your request.

Ensuring the accuracy and currency of the Personal Information we possess about you is crucial. If your Personal Information changes while you are doing business with Us, kindly let us know.

11. Protection of Personal Data

We implement the necessary security measures to guard against unauthorized access to Personal Information and against its unauthorized change, disclosure, or destruction. These consist of physical security measures to prevent unwanted access to systems where Your Personal Information may be accessed, as well as internal inspections of Our data collecting, storage, and processing procedures and security measures. We only give Our employees, contractors, and agents who need to know in order to run, develop, or enhance Our Services access to Personal Information. These people have confidentiality requirements under their contracts, and if they don't follow through, they could face consequences like termination and criminal charges.

We employ industry-standard, commercially reasonable security practices, such as: (i) SSL (Secure Socket Layers), firewalls, and encryption to protect Your Personal Information; (ii) maintaining the confidentiality, integrity, availability, and resilience of processing systems and services; (iii) making sure We can promptly restore access to Personal Information in the event of a technical or physical incident; and (iv) routine testing, assessment, and evaluation of the efficacy of Our organizational and technical measures to ensure Your Personal Information is secure. Moreover, Expendit Solutions has ISO 27001 and PCI-DSS certifications.

12. Modifications to the Policy

All prior information that We may have given You regarding Our information practice is superseded by this Policy. We reserve the right to modify this policy at any time, and any updates will be announced on this page. We will tell You by updating this policy on our website if there are any significant changes to it or to Our information practices in the future. Any changes to Our Policy will take effect as soon as they are posted.

13. Contact Information

Regarding this policy, you can contact our Grievance Officer at [email protected]. We welcome your questions, comments, and requests.

14. Cycle of version control and review

We shall periodically evaluate this Policy in accordance with the requirements of applicable legislation.